Rebooting Domain B’s Domain Controllers.Rebooting Controllers and StoreFront servers.Adding DNS suffix search list for Domain B on the StoreFront servers.We troubleshot the issue through various means including the following, without improvement: Users with logon issue in Domain B (two-way trust between domains).Two Citrix Sites (one per data centre), users with issue access resources only from one Site (Site A).No errors in StoreFront logs were noted either, and StoreFront security logs indicated the login was successful for the user. No known changes occurred to the Citrix environment including patching of OS or Citrix around the time the issue commenced manifesting itself. Immediately upon successfully authenticating to Citrix Gateway and being passed to StoreFront, or authenticating directly TO StoreFront users immediately receive the following message “Your logon has expired. Remove " Referer EXISTS" from the session Policy and exam again.Recently while working with one of our managed services customers, an unexpected error crept into the environment affecting users of a specific forest trusted by the infrastructure (hosting) domain.Check if correct domain is configured in Single sign-on under Gateway -> Policies -> Session Profile.If not, create a host entry for FQDN and mapped it to the correct Gateway's IP. Try resolving FQDN configured every bit gateway URL in storefront server and check if it resolves to corresponding Gateway VIP.Echo the same for Citrix Delivery Services Resources as well.Change the value for "Load User Contour" from 'False' to 'Truthful'.From the right-pane click Advance setting.In the middle pane select Citrix Delivery Services Authentication.Due east nsure that the Remote Access is set to No VPN tunnel or if you access apps through total tunnel then set remote access to Full VPN tunnel in the StoreFront configuration.Įnsure that Citrix Delivery Services Authentication and Citrix Delivery Services Resources has "Load User Profile" value as "True".
Verify if Receiver for Web configuration on StoreFront is pointing to the correct NetScaler Gateway.įrom StoreFront console, click NetScaler Gateway and make sure that the Gateway is added.įrom StoreFront panel, click Stores. Complete the post-obit steps to troubleshoot this issue:
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